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Position Details
Reference Number 89976
Position Title Administration Support Officer
Employment Status Permanent Full Time
Entity Central Coast Local Health District
Geographical Location Gosford
Advertised Award/Classification As per award
Salary $900.90 - $932.60
Number of FTE 1.00
Purpose of Position
  • To contribute to the total health care needs and expectations of clients, clinicians and staff, and the community we serve by providing and maintaining a high level of standard the Health Information services (HIS) Department.
  • Comply and adhere to statutory requirements and Central Coast Local Health District policies, practices and procedures.
  • Comply with directives from the Clerical Supervisor, Deputy Manager and Manager .

Cooperate with other staff members to ensure that duty requirements and standards are being met and maintained


Permanent Fulltime position Administration Officer Level 2 – Relief Officer


A permanent full-time position for and administration officer exists at Gosford Hospital to assist in Health Information Services.

The incumbent will be responsible for answering telephone enquiries and processing information requests.  Retrieving medical records for review and liaise with Health Care Professionals on suitable times for viewing.  File allocated section of filing on a daily basis.  File loose sheets and assemble medical records when not relieving in other positions.  Relieve as required for all other clerical position within Health Information Services.  Record work load statistics daily and submit to Clerical

Health Information Services falls under the Director of Clinical Governance Unit and is responsible for providing front end support for patient care by managing the provision of information at the bedside and improving the quality of data to ensure accurate clinical and organisational decision making.

Selection Criteria Demonstrated commitment to the provision of high level quality and customer focused services

Ability to manage multiple tasks and set priorities to meet deadlines

Demonstrated practical skills with MS Office products, Groupwise, eMR and PowerChart

Excellent communication skills with the ability to liaise effectively with a diverse range of people whilst maintaining confidentiality, judgement and exercising discretion

Attention to detail and ability to identify errors within the health system and demonstrated skills in reducing errors.

Demonstrated recent administrative experience in a health setting environment

Sound understanding of privacy and confidentiality requirements in relation to Health Information
This position requires a Working With Children Check (WWCC) issued by the Office of the Children's Guardian. For more information on how to apply for the clearance, please visit the Office of the Children's Guardian website www.kidsguardian.nsw.gov.au/Working-with-children/working-with-children-check
Contact Person Sue McNicol
Contact Number 0243203358
Closing Date 08/08/2012
Supporting Documents
Position Description click here to view
Application Guide click here to view