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Position Details
Reference Number 371797
Position Title Administrative Officer (Level 4) - Central Bookings (Afternoons) P/T 20 hpw
Employment Status Permanent Part Time
Entity Sydney Local Health District
Geographical Location Concord
Advertised Award/Classification Administrative Officer (Level 4)
Salary $29.60 - $30.32
Hours per Week 20
Number of FTE 0.52
Purpose of Position

The Central Bookings Officer is required to carry out a variety of administrative duties in accordance with the waiting list/ elective surgery management process. The position requires a high level of negotiation skills to liaise with clinical, non-clinical support staff & the general public to ensure patients are admitted within their clinical recommended timeframes.



The SLHD vision is “To Achieve Excellence in Healthcare for All”.  This embeds concepts of patient and family centred care, equity, health improvement, timeliness and efficiency, recognising that evidence-based service delivery requires highly skilled and valued staff supported by research, education and state-of-the-art technologies.

The SLHD goals focus on patients, staff, community and the need for excellence in services, education, research and organisational support. Central to the District’s workplace culture are the “CORE Values” articulated by the NSW Ministry of Health in our Code of Conduct. As an employee of SLHD you will be expected to uphold and promote these important CORE Values of Collaboration, Openness, Respect and Empowerment which inform every aspect of the District’s activities. These CORE values build upon the public sector values of integrity, trust, service and accountability.

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SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions.  If you require assistance, please advise the contact person at the time of your application.





Selection Criteria An understanding & an interest in providing a high standard of customer service

Demonstrated excellent verbal & written communication skills, including Telephone communication skills of a high standard together with attention to detail

Excellent organisation skills with the ability to prioritise multiple tasks, meet strict deadlines and work under pressure

Ability to work as part of a team with limited direction

Understanding of confidentiality and ability to apply principles

Ability to prioritise and monitor workflows

Ability to gain knowledge of MOH Waiting Time and Elective Patient Management Policy and Apply
Contact Person Andrea Hendley
Contact Number 97677855
Closing Date 28/04/2017
Supporting Documents
Position Description click here to view
Application Guide click here to view